Rush Enterprises Lead Technician RTL in New Braunfels, Texas
The Lead Technician performs a dual role, works as a technician performing repair work as needed to ensure timely completion of service; and as a shift supervisor to ensure qualified technicians perform repairs correctly and efficiently and that the service department maintains a consistently high level of customer satisfaction.
Rush Truck Leasing is a premier provider of quality products and services to commercial equipment users. We are customer-focused, people-oriented, and financially motivated to deliver excellent outcomes for customers, shareholders, vendors and our people.
We offer a rewarding career with a leader in the transportation industry. Grow with us as we continue to expand our network of locations and services. Rush Enterprises is always looking for good people to join our team.
Assist employees with questions and resolution of technical work problems.
Provide training on an as need basis, appraise employee performance, reward and discipline them when warranted, and address complaints, and solve problems.
Assist the Service Manager in screening employee candidates, conducting interviews, and hiring.
Assist technicians in developing their skills and ensure assigned personnel receive appropriate manufacturer’s training.
Greet customers, communicate clearly and professionally any changes in repair(s) that would affect cost and/or delivery expectations.
Perform all necessary diagnostic and documentation functions on the company computer system.
Schedule repair work and assigns technician(s) to mechanical segments that match their skill level to ensure quality.
We offer exceptional compensation and benefits, 401K and stock purchase, incentives for performance, training, and opportunity for advancement - all in a culture that appreciates and rewards excellence, a positive attitude and integrity.
High school diploma or general education degree (GED).
9 years’ experience as a Class 7 & 8 technician in a dealership or related truck service facility.
Valid Commercial Driver’s License (CDL) and be insurable.
Rush Enterprises (NASDAQ: RUSHA & RUSHB) operates the largest network of heavy and medium- duty truck dealerships in North America. Its current truck operations include a network of locations located throughout the United States. These dealerships provide an integrated, one-stop sales and service of new and used heavy- and medium-duty trucks and construction equipment, aftermarket parts, service and body shop capabilities, chrome accessories, tires and a wide array of financial services including the financing of truck and equipment sales, insurance products and leasing and rentals.
Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled